FAQ

Questions people ask

Will it arrive before Halloween?

Order before the deadline shown in the banner at the top of our site to get it before October 31. Your estimated delivery date also shows at checkout before you pay.

How do I get free express shipping?

Orders with two or more masks ship free with express delivery. The cart shows how close you are to unlocking it.

Will the mask fit me?

Our masks are full-head, slip-on masks sized for most adult heads. The latex stretches a little to sit snugly.

Is it safe if I have a latex allergy?

No. These masks are made of latex. If you or anyone wearing it has a latex allergy or sensitive skin, don't use it. Stop wearing it if you notice irritation.

Can I return a mask?

Yes. Unworn masks in their original condition can be returned within 30 days of delivery. Read our Refund Policy for the full details.

How do I look after my mask?

Wipe the inside with a damp cloth, let it air dry, and store it flat, away from heat and direct sunlight. That keeps the latex from cracking.

Where do you ship?

We ship to the United States and Canada. See our Shipping Policy for details.

How can I contact you?

Email us at maskhalloween.pro@outlook.com or use the contact page.